Who to Contact

Prior to Departure

Who to Contact Questions or Issues

Office of Education Abroad

  • Steps to study abroad
  • Differences between program types
  • Program cost structures
  • Overview of the academic credit process specific to your program
  • Required application(s)

Office of Financial Aid

  • FAFSA
  • Financial aid eligibility
  • Financial aid disbursement

Corresponding UNC Charlotte Academic Department(s)

  • UNC Charlotte equivalent academic credit for courses taken abroad (refer to academic credit tab)
  • How courses taken abroad will fulfill degree/curriculum requirements

U.S. Department of State (U.S. citizens) or Home Country Government (non-U.S. citizens); Government of Destination Country


While Abroad

Who to Contact Questions or Issues
Office of Education Abroad
  • Non-emergency issues
UNC Charlotte Campus Police
  • After hours emergencies abroad (after hours local EST time): Police will then contact OEA
Office of Financial Aid
  • Financial aid amount
  • Status of fund disbursement
Corresponding UNC Charlotte Academic Department(s)
  • Course selection change while abroad
Host University, Affiliate Provider or On-site Faculty Director
  • Course registration abroad
  • Emergencies
  • Housing issues
  • Locating local resources
  • Issues with culture chock & acclimation
U.S. Embassy (or home country embassy)
  • Stolen passport
  • Evacuation
Local Police
  • Theft or assault
  • Stolen passport (file police report prior to applying for replacement passport at embassy)
  • Emergencies
GeoBlue International Health Insurance Provider
  • Insurance usage
  • Insurance coverage
  • Extending insurance coverage beyond official program dates
  • Reimbursement or direct pay
  • Locating medical services abroad
  • Prescription drug translation