Billing Information

Click here to make an online payment

It is essential that students understand the cost structure and estimated expenses of the program they are interested in applying for - these vary from program to program. Please see below for a general overview of potential expenses and instructions on how to submit payment. Answers to common billing questions can also be found on our FAQs page.

instructions for Submitting payment through the eCommerce MarketPlace site

When submitting payment through the eCommerce MarketPlace site, you will need to enter the following information:

  • Insert exact payment amount
  • Enter the student's information
    • For 'Year Requested for Program Term' insert the year(s) of student's study abroad program (e.g. Calendar Year 2019, Academic Year 2019-20)
    • Insert 'ISIC' in the Program Name field if this is for the purchase of an International Student ID Card
  • Review information and click 'Complete Registration'
  • Enter email address
  • Enter payment information
  • Enter billing information
  • Review and submit payment

Payments made through this site can take 1-3 business days to process. If this payment has not been checked off in your OEA application after 1 week, please email

Costs Paid to The Office of education abroad

OEA Application Fee, Study Abroad Administrative Fee, Deposits, & Faculty Led Program Payments

Students should submit payment for these fees in their online OEA application portal directly. The amount owed, due date, instructions on how to pay it, and payment troubleshooting will be provided in their online OEA application payment materials as well as in the brochure specific to the student's program available on the OEA website. 

International Health Insurance

For students participating in Faculty-Led or Registration programs, the cost of the mandatory international health insurance is built into the program/registration fee and does not need to be paid separately.

For students participating in an Exchange, Affiliate provider, or Direct Enrollment program, they will need to submit payment for the amount owed via our eCommerce MarketPlace site by manually entering in the amount they owe. The amount owed, due date, as well as instructions on how and where to make this payment are detailed in an invoice that is uploaded to the student's online OEA application before departure. Students cannot submit this payment via their OEA application directly. The OEA will notify students by email when the invoice for the international health insurance has been uploaded to their application.

Can I Defer Payments due to the OEA?

If you are a financial aid and/or scholarship recipient, you may request to defer payments due to the OEA until you receive your funds for the term you will go abroad. However, it is NOT possible to defer OEA non-refundable program application fees or deposits - these must be submitted in full by the deadline listed in their application/program brochure. Students who have been approved to study abroad will be given the opportunity to complete a deferment request directly via their online OEA application. This only refers to costs paid to the OEA - students are individually responsible for confirming payment policies and procedures with any other relevant entities (i.e. affiliate providers, airlines, etc.).

Once disbursed, financial aid/scholarship funds do NOT come to the OEA to cover balances due - it will be the student's responsibility to monitor their Student Account activity to confirm when their funds are disbursed and to then log into their OEA application to pay their balance as soon as possible. Students should note that because these funds will be disbursed to their Student Account, they could first be diverted to cover other university balances and the remainder, if any, then gets disbursed to the student in the form of a refund. This means that even if you defer your OEA balance, the funds you actually receive may not be sufficient to cover your full balance due.

Late Payments

Payments that are not paid to the OEA by the applicable deadline or after financial aid/scholarships have been released, a Registration and Transcript Hold will be placed on the student's UNC Charlotte Student Account. Students with outstanding balances will not have their grades from study abroad processed, which can prevent graduation. This hold will also prevent the student from:

  • Registering for classes at UNC Charlotte for future terms
  • Making changes to their existing course registration
  • Ordering an official UNC Charlotte transcript

This hold will stay on the student's account until they pay their balance due to the OEA in full. The hold will not lift immediately after the student pays his or her balance - it will take up to three business days for the hold to me removed once the student pays their balance. If the student still has a hold after 3 business days, they should check to see if there is another hold from a different department on their Student Account. If the hold from Education Abroad is still showing, please email

Costs Paid to Student Accounts

Students participating in an Exchange or Embedded Faculty Led program will be responsible for submitting payment for full-time tuition & fees for the semester of travel, according to their student level (undergraduate or graduate), residency, and credit hour load (faculty-led participants) to Student Accounts at UNC Charlotte in addition to fees paid to the Office of Education Abroad. Students can access their Student Account by logging into and clicking the "View Account & Statements" button in the My Student Account block. Students will need to determine when this payment is due.

No other study abroad-related fees (i.e. application fee, study abroad administrative fee, program fee, international health insurance, etc.) should appear on any student's UNC Charlotte Student Account, regardless of the type of program in which they participate). The amounts owed to the Office of Education Abroad and payment instructions are found within the student's online OEA study abroad application. 

Costs Paid to the Host University

In some cases, depending on the program type, students may be responsible for submitting the cost of tuition & fees, housing, etc. to the host university directly in addition to fees paid to the Office of Education Abroad. If so, the host university will communicate instructions to the student directly on how to submit payment for any applicable expenses and when payment is due. Note that fees paid to the host university may require a wire transfer.

Costs Paid to the Affiliate Provider

Students participating in a 3rd party program through an Affiliate provider or other U.S.-based institution will be responsible for submitting fees to this third party as outlined on the program website in addition to fees paid to the Office of Education Abroad. The third party will communicate the payment amount, due date, and instructions to the student directly.

Costs Paid to Other Entities (As Applicable)

Students should also note when and how they will need to be prepared to pay for passports, airfare, and other miscellaneous expenses to the appropriate entity, as applicable.